Can I return or exchange my items if they don’t fit or I change my mind? What is the return policy?
At MCS, we want you to be completely satisfied with your purchase. If the item doesn’t fit or if you change your mind, please contact us directly. We offer personalized solutions such as size exchanges, re-shipping of the correct size, or even donating the item to a charity. Our team will work with you to find the best option based on your situation. Please note that returns are subject to specific conditions, so we encourage you to reach out for assistance as soon as possible.
When will my order be shipped, and how long will it take to arrive?
Your order will be processed and shipped as quickly as possible. Once your order is shipped, you can track its progress using the tracking number provided. Simply enter the tracking number on the official logistics website here: https://track.4px.com/#/result/.
If you have any questions or need assistance, feel free to contact us. We aim to respond to all inquiries within 24 hours, and during holidays, response times may range from 24 to 48 hours.
How do I know what size to order? Are these shirts true to size or do they run small/large?
Our compression-style shirts tend to run small, so if you're looking for a more comfortable fit, we recommend ordering one size up. For regular-fit shirts, you can refer to our size chart to find your perfect fit. If you're still unsure, don't hesitate to reach out to us—we're happy to assist you in choosing the right size.
Can I make changes to my custom order after I've placed it? How can I provide my own design for a T-shirt or hoodie?
Yes, you can make changes to your custom order! If you have a specific design in mind, simply send us the image along with any details about the characters, IP, or other elements you'd like included. Our design team will create a mock-up for you to review. Once you approve the design, we'll proceed with production. Even if you're ordering just one item, we can customize it to your exact specifications. Feel free to contact us anytime for assistance.
What is the material of the compression shirt? How should I care for it to make sure it lasts?
Our compression shirts are made from a lightweight, breathable material with high elasticity, making them perfect for athletic wear. They are machine washable, so there's no need for special care—simply wash them like any other clothing. With proper care, they will maintain their quality and performance for a long time.
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