🚀 Shipping >> Express Shipping Available.
🆓 Free resend if the item lost during transportation.
💓 If you are not satisfied within 30 days, you can return it for free.
🌟 Secure Payments Via PayPal® and CreditCard.

Frequently Asked Questions

Q1: I’ve already paid for my order. Why hasn't it shipped yet?

A1: Our production time is typically 7–9 days. Once completed, we will ship your order immediately. You can track your package here: https://track.4px.com/#/

Q2: My package hasn’t updated in a long time. What should I do?

A2: We will contact the shipping carrier to investigate and get back to you within 1–2 business days. If delays are caused by holidays or warehouse congestion, we will keep you informed and appreciate your patience.

Q3: The tracking shows “Delivered,” but I haven’t received the package. What now?

A3: Please double-check with family members or neighbors in case they accepted the package. In the meantime, we will request proof of delivery from the carrier. If the package is still missing, we will offer you a suitable solution.

Q4: I entered an incomplete or incorrect address. What can I do?

A4: Please contact us with the correct address. As long as the order hasn’t shipped yet, we can help you update it.

Q5: How is your shipping fee calculated?

A5: Our shipping fee is based on the number of items. For full details, please refer to our Shipping Policy.

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